Industry · Hospitality

The questions your reception answers at 23:00.

Pick the guests you actually get. This shows the questions they will ask before arrival — and the facts your property must publish for Lina to answer them instead of your night staff.

Which guests do you get?

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Why this exists

Hospitality does not need another booking engine — you already have one, and it takes a commission. What is unmanaged is everything around the booking: the messages that arrive at 23:00 asking about key collection, cots, buses from the airport and whether the bathroom has a step.

This tool is not a booking form. It maps guest types to the questions they actually send, and to the facts a property has to publish before any assistant — human or otherwise — can answer them. It is the honest version of an AI demo: the value is in the knowledge, and this shows exactly which knowledge is missing.

What we build for hospitality businesses

  • Lina as the front desk — Answers pre-arrival questions in the guest’s language, at any hour.
  • QR in room and reception — No app; the guest scans and asks.
  • Pre-arrival briefs — The right information reaches the guest before they message you.
  • Direct-booking site — A fast static site that does not hand every guest to a portal.
  • Document handling — Licences, inspections and supplier contracts filed and searchable.
  • Occupancy dashboards — Channels, occupancy and revenue in one view.

Questions

Is this a booking engine?
No, and deliberately not. It is a demonstration of the questions guests ask before arrival and the facts needed to answer them. Your booking system stays where it is.
What happens when Lina does not know?
She says so and hands the guest to a human. A confident wrong answer about a step-free bathroom is far worse than an honest "let me get someone".
Do guests need an app?
No. A QR code in the room or at reception opens her in the phone browser.
How much work is the setup?
Mostly gathering the facts in the second list — reception hours, transfer options, cot policy. That knowledge is the product; the assistant is just how guests reach it.